Following national guidelines, we are currently minimising footfall in the practice, and offering online advice, phone and video consultations instead. We are maintaining a safe environment, with separate zones, and regular cleaning schedule. Our full clinical team are working, and we are doing urgent blood tests, children’s immunisations, cervical screening and face to face GP appointments where clinically essential.
Please complete an eConsult enquiry (you can do this 24/7 via our website) and we will respond within 2 working days (usually much sooner). eConsults should NOT be used for clinical emergencies. Our telephone lines are open 8:30 – 6:30 Monday-Friday.
We ask that patients requesting an appointment not to queue outside the practice and instead to call the surgery on 0208 888 1736. There are a higher volume of calls coming through at present and we ask for your patience and understanding for the waiting time.
NHS Advice Posters
Coronavirus – Test and Trace
Coronavirus – Easy Read Guides and Other Language Guides
The resources may be useful for communities to share the latest Coronavirus (COVID-19) advice online in languages other than English, including easy read and British Sign Language. Find them here : www.doncaster.gov.uk/services/health-wellbeing/coronavirus-easy-read-guides-and-other-language-guides
Helping children and young people manage their mental health
Guidance on helping children and young people cope with the stressful changes occurring during this pandemic. Including information on what you can put in place to help support them.
Advice on Coronavirus and childhood injuries/illnesses
Guidance on what to do if you child is ill or injured and who you should contact.
Managing breathlessness at home
A step by step guide to help you manage breathlessness symptoms while at home.
Health at home
This website gives an overview of NHS services that are available, such as how to order repeat prescriptions online and get them delivered.
Public Health England Guidance
Public Health England have provided some guidance on looking after mental health and wellbeing during the COVID-19 pandemic.
If you require information about Coronavirus testing please go to the government website: www.gov.uk/apply-coronavirus-test.
If you do not have access to or cannot use the internet you can call a dedicated phone line, which can be used to order a test if no other options are available. The Coronavirus Testing Call Centre can be contacted on 0300 303 2713 between the hours of 07:00-23:00.
Around 98% of all Coronavirus test results are sent automatically to the individual within four days but for any that aren’t, the Call Centre can help individuals to follow up on their results.
Supporting Safe Care In General Practice – A Londonwide LMCs Living Guide
Londonwide LMCs have produced guidance for how practices are helping their patients.