How to Book an Appointment

• using our Online Services (you must be registered to use these services)
• By telephone on 020 8888 1736
• In person by visiting the Practice

We offer a variety of clinical appointments to book into. For Doctors’ appointments, you can book for routine appointments 7 working days in advance. Alternatively you can call in the morning on your preferred day at 8am for a same day appointment. In the case of an emergency please call at 2.00pm between Monday and Friday for our emergency session.

You may consult with any of the Doctors at the surgery, but we would encourage you to see your usual doctor for routine medical appointments.

Nurses/HCA appointments can be made up to a month in advance.

Before booking an appointment please check the ‘who do I see’ section to find the most appropriate service.

Surgery Opening Times

Extended Hours

We also offer extended hours on Saturdays from 8.30am – 12.30pm. These are pre-bookable appointments only however the surgery phone lines will be open during these times.

Federated4Health

Bounds Green Group Practice is part of the Pan Haringey Federation (Federated4Health), which provides pre-booked appointments. Our operating hours for Federated 4 Health are as follows:

• Monday – Friday 6.30pm – 8.30pm
• Saturday – Sunday 8am – 8pm

There are a further 3 hubs, which are as follows: Somerset Gardens Health Centre, Tynemouth Medical Practice and Queenswood Medical Practice. You can book an appointment by calling the Surgery (Bounds Green Group Practice) and if there is availability, we will book you at one of the 4 hubs.

*We are unable to deal with medical emergencies during these sessions and are only available for pre- booked appointments. Should you be need urgent medical attention, please call our out of hours. (please add neccesary links)

*Please note that after 6.30pm during the weekdays, 12.30pm on Saturdays and all Sunday, phone lines will be off. Should you need to seek urgent medical attention please call out of hours.

Booking Double Appointments

It is sometimes possible to book a double appointment if you need to discuss more than one problem. Please speak to the receptionist if you require this.

Urgent Appointments

During our opening hours, if you think you have a problem that cannot wait until the next available appointment, please let the receptionist know; they will ask you for some information on the nature of the problem to enable the Doctor to prioritise.

Telephone Consultations with the Doctor

The Doctors are happy to speak to individual patients but will not take calls during their consultations.  Please leave your message with the Receptionist and the Doctor or Nurse will endeavour to return your call as soon as possible.  You may also be asked to call back at the end of surgery.

Please be aware that whilst we endeavour to accommodate all requests we only have a limited number of telephone consultations with the Doctor.