Friends and Family Test Results

Results for online responses

for All Responses

How likely are you to recommend our GP practice to friends and family if they needed similar care or treatment?

Total responses: 806

Analyse another time period:

Results from within the Practice

August 2017

 Extremely Likely 41
Likely 8
Neither Likely nor Unlikely 2
Unlikely 0
Extremely Unlikely 2
 Don’t Know 0
Total  53 

Practice additional question Response Summary

How satisfied are you with the surgery opening hours?

 Extremely Satisfied 0
Satisfied 0
Neither Satisfied nor Dissatisfied 0
Dissatisfied 0
Extremely Dissatisfied 0
Don’t Know 0


  • Always friendly, helpful and comfortable – great service!
  • I always make the appointment and when I come for the appointment they will say I had no appointment. One receptionist was very rude all the time, the way she speaks I like she is always angry with no reason – her name is AW.
  • Have been with the practice for 30 years and Dr. Till has phenomenal throughout my many diagnoses and has been a great support and always sends me to hospital when needed for many ailments. I would recommend BGGP as everyone including the receptionists are very helpful and I always manage to get an appointment.
  • I have been in this practice for over 30 years – I am very happy all the time.
  • Dr. Mansfield is absolutely brilliant very pleasant and professional.
  • I feel every-time that I see a doctor they always tries to sort out my situation. Everyone is very helpful and friendly.
  • My doctor was very informative and friendly.
  • I wouldn’t hesitate to recommend BGGP as I’ve been a patient for 3 years. Always helpful and given appointment ASAP.
  • Fabulous doctors are helpful, caring and able to get appointments.
  • Great doctors compassionate, caring, thoughtful.
  • Would recommend the service to friends and family. It is a friendly practice and the appointment system was very good. The doctors are also very helpful. I have been with Dr. Schamroth for many years with my ill health and now Dr. Till who has been marvellous with me recently.
  • First GP clinic to support me and my mental health in 12 years! Thank you so much!
  • Helpful, friendly and knowledgeable staff.
  • Very helpful, answered all my questions.
  • Pleasant staff but often running late and waiting area is like a green house. Please invest in aircon/blinds.
  • Very prompt and organised service, extremely helpful GP (Dr. Moore).

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