USEFUL INFORMATION
We have a range of services available at Bounds Green Group Practice and within our wider community of services
You do not always have to see a GP to self refer to services. Below is a list of links you can follow to refer yourself.
Are you aware as a registered carer, you are eligible for an NHS Health Check. Please contact the Surgery to book your appointment with our available HCA or Nurse. For additional support please visit the Carers First website: www.carersfirst.org.uk
Children and Adult Immunisations are carried out by the Practice Nurses. Additional Adult Immunisations can be given by the Health Care Assistants e.g: Shingles/ Flu.
For more information on the vaccine please see NCL new webpage for patients about Baby & Childhood Vaccinations which has a dedicated page about Polio: https://nclhealthandcare.org.uk/keeping-well/baby-and-childhood-vaccinations/
We are currently offering Polio boosters to eligible children.
You can also book a polio vaccine for your child if they are aged 5 or older
at https://www.whittington.nhs.uk/default.asp?c=42570
Due to the Covid pandemic we only offer on the day appointments. Our phone lines open at 8am for a same day appointments.
To contact us, you can;
- Use our Online Services (you must be registered to use these services)
- By telephone on 020 8888 1736
- Through the NHS App or
- By completing an eConsult online submission
Should you need urgent medical treatment out of hours you should first contact NHS 111. Calls to this number are free from landlines and mobiles. The service is available 24/7, 365 days a year. You will be assessed, advised and directed to the appropriate local service.
If your enquiry relates to the covid vaccination programme please call 07584 182 181
As per the newest government advice Coronavirus (COVID-19) vaccine programme has started.
The NHS is currently offering the COVID-19 vaccine to people most at risk from coronavirus and we will be contacting patients to book an appointment.
Please see link for details about current eligibility criteria: www.nhs.uk/coronavirus-vaccine
Patient eligible for the vaccine will be offered an appointment in of the local Hub Centres: Bounds Green Group Practice, Gordon Rd, Bounds Green, London N11
Lordship Lane Primary Care Centre, 239 Lordship Lane, London N17 6AA
Covid vaccination appointments can be booked by calling 07584 182181 or 07584 182581
Please do not call the practice to book a covid vaccine.
Further Information
https://www.haringeygpfederation.co.uk/covid19-vaccination-programme-faq
https://www.nhs.uk/conditions/coronavirus-covid-19/coronavirus-vaccination/
Please note there is limited parking available around the Practice and there are parking restrictions between 10:00am – 12:00pm.
Please be aware of the Autumnal weather. Please dress warmly as checking in for the Covid Appointment happens in an Outdoor Marquee. Please bring an umbrella in case of rain.
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The
Call 07584 182181 or 07584 182581
This clinic is run by Dr Ihsan and consists of freezing warts, verrucas and skin tags. To book yourself into the clinic please call the reception.
This clinic is run by Dr Ramsell and Dr Pavlou. For any skin related problems please call reception to book yourself into the clinic. Alternatively, you can book online via our Online Services (you must be registered to use these services).
We have a new machine at the surgery that can check your:
Height
Weight
BMI
Blood Pressure
Pulse
The machine is located on the ground floor waiting area and provides clear instructions. If you require assistance please ask the reception for help. Once completed, your results will be printed on a ticket. Please hand this to the reception and your records will be updated.
Please refer to our self-help section for advice. If you require any further help or advice regarding weight, exercise, diet etc. please contact the Surgery. You must be referred by your doctor or nurse to see the dietician as they are no longer able to see patients without a referral.
This clinic is run by Dr Sennett every Wednesday. To book yourself into the clinic please call reception. Please note these appointments are not open to the general public and are only used for diabetic reviews.
The staff in your practice are trained about domestic abuse and specialist workers are available to support you. Your practice is an ‘IRIS’ practice.
You can talk to doctors, nurses and other staff working here if you are being hurt or controlled by your current or ex-partner, are afraid of someone at home or a member of your family.
You can also speak to an IRIS worker through contacting nia, www.niaendingviolence.org.uk
Link to clearing internet history: www.womensaid.org.uk/cover-your-tracks-online
IRIS Information Poster
IRIS Information Poster – Multi Language
Need to see a GP or nurse in the evening or at the weekend?
Appointments are now available for all patients registered at any Haringey practice.
Monday to Friday: 6:30pm – 8:00pm
Saturday and Sunday: 9:00am to 17:00pm
Call 0330 053 9499 during the above hub opening hours to book an appointment.
We offer a variety of different contraceptive services which includes the Coil and long-acting reversible contraceptives (LARC).
For further information please contact the surgery and book a routine Practice Nurse appointment.
Dr Till is able to insert and remove contraceptive implants – if you require this service, please book a double appointment with Dr Till.
We have a coil clinic that is run by Dr Ramsell every Thursday afternoon. To find out further information please contact the surgery.
A publication has been launched that provides key facts about the
three most effective types of longer-lasting
contraception – the intrauterine device
(IUD), the intrauterine system (IUS) and
the implant.
Please
Seasonal flu is a highly infectious viral illness that can cause serious complications in vulnerable people/people suffering from long term chronic conditions.
A vaccine against various strains of flu is available every year and the Department of Health recommends immunisations for ‘at risk’ groups.
If you are
over 65 years of age
Living in a long stay residential home
A carer
Pregnant
Severely overweight with a BMI over 40
If you suffer from a long term chronic condition such as:
Chronic (long term) respiratory disease (severe asthma requiring regular use of steroids, COPD or bronchitis)
Chronic heart disease
Chronic kidney disease
Chronic liver disease
Chronic neurological disease
Diabetes
Weakened immunity system due to disease or treatment such as steroid medication, cancer treatment, HIV/AIDS
No spleen or dysfunction of the spleen
IF your child is aged 2, 3 or 4*
This year the Department of Health (DOH) recommends immunisation of ALL children aged 2, 3 and 4 (including healthy children). This is in the form of a nasal spray.
For more information about the flu vaccine please visit the websites below:
Flu and the Flu Vaccine – NHS
Protect your child against flu – Public Health England
Flu vaccine and children – NHS
Shingles
The Department of Health recommends Shingles Vaccination for all patients aged 70-71 or 78-79; this is a one off vaccination offering lifetime protection.
If you are due or eligible for the Shingles Vaccine please call the Surgery on 0208 888 1736. During flu season you can have this vaccine during your flu clinic appointment.
This vaccine should not be given to patients who are immune suppressed, e.g. patients who are on chemotherapy or high doses of oral steroids.
For more information about the shingles vaccine please visit the website below:
Winter Workout
What’s on offer: walking, cycling, martials arts and more….. click here
Also, there are many free and affordable ways to get active in Haringey. Click here
The following links provide useful information about health services and advice in the local area.
It is our policy to pursue preventative medicine for all patients. The Practice Nurses offer check-ups and will advise on disease prevention.
Bounds Green Group Practice, Gordon Rd, London N11 2PF
The surgery is 4 minutes walk from Bounds Green tube station and 10 minutes walk from Bowes Park rail station.
The nearest bus routes are 221, 102 & 184
Is my child too ill for school? Advice on managing child sickness and school absence
Guidance is available for parents and carers on the NHS website offering useful advice on when your child could be too ill to attend school, including for common, infectious illnesses such as chickenpox, and how to manage these conditions.
It is usually appropriate for parents and carers to send their children to school with mild respiratory illnesses. This would include general cold symptoms: a minor cough, runny nose or sore throat. However, children should not be sent to school if they have a temperature of 38°C or above.
As well as physical health conditions, some children may experience symptoms of anxiety which may cause them to be absent from school.
Worry and mild or moderate anxiety, whilst sometimes difficult emotions, can be a normal part of growing up for many children and young people. There is a range of services available for children and young people who require extra support.
Links to advice and support
Visit the Waiting Room website for more information about mental wellbeing services for children and young people in Barnet, Camden, Enfield, Haringey and Islington.
The Healthier Together website also provides lots of advice and resources for parents, carers and young people to support their health and wellbeing.
Additionally, you can visit the NHS website for more advice on the mental health support available for children and young people.
If your child is unwell and it’s not life-threatening, NHS 111 online or calling NHS 111 offers quick advice on the best option for you to get the care you need. Pharmacists can also help for minor illnesses such as coughs and colds or you can contact your GP.
This clinic is run by Dr Schamroth every Monday. To book yourself into the clinic please call reception. Please note these appointments are not open to the general public and are only used for administering the cortizoid injection.
We have prepared this welcome pack to help you organise your maternity care and
give you advice and information on a number of health issues. Click here
We are improving the way we work with patients with long-term conditions
Patients living with certain long-term conditions will be encouraged to attend a Yearly Health Check. Long-term conditions are those that impact over a long period of time, such as diabetes and heart diseases.
Patients will receive personalised care and support from healthcare professionals from their general practice. This will cover things that patients say matter most to their health and wellbeing, from the best treatment for their condition, to wider things like employment, housing, and mental health.
Our goal is that by planning care together with care, patients will have the confidence to manage their health, reduce their risk of being admitted to hospital, and have a better quality of life.
For more information, click here.
Usually women aged 50 to 70 are invited for breast screening every 3 years. Currently, women aged 47 to 49 are also being randomly invited as part of a pilot project. Our patients will be screened at North Middlesex Hospital or Forest Primary Care Centre.
The following private services are available within the Practice. Please ask at reception for further details.
- Laser Treatment
- Travel Vaccinations
Dr Ramsell carries out medical examinations for insurance companies and other fitness medicals by appointment.
These include:
- HGV licence
- Elderly drivers
- Sporting
- pre-employment need
Please tell the Receptionist if you need to see a Doctor to fill in an insurance or medical form, as a special appointment will need to be made. The fees for these services are available from reception.
There is a charge payable by the patient for some of these medicals. Please ask at reception.
Patient
Application for Access – click here to download an application form.
You can opt-out of having your Personal Data shared via London Care Record by downloading and completing this form and returning it to Digital Helpdesk or telephone 020 3198 8738
If you have an urgent dental problem outside your regular dentists’ opening hours, you can access out of hours dental services in your area by calling 0208 594 0938. If you do not have a regular NHS dentist, you can contact NHS 111. They can give you details of out-of-hours dental services in your area. Find out more…
Should you need urgent medical treatment out of hours you should first contact NHS 111. Calls to this number are free from landlines and mobiles.
The service is available 24/7, 365 days a year. You will be assessed, advised and directed to the appropriate local service.
Are you interested in finding out more about Bounds Green Group Practice? Would you like to influence the development of local health services? Have you got ideas on how to improve the service we provide?
The Aims of the Patient Participation Group
The aim of the PPG is to work with their practice to provide practical support, to help patients take more responsibility for their own health and to provide strategic input and advice. PPG’s are based on cooperation between the practice staff and patients.
A common criticism of many PPG’s is that they are not representative of the practice population. It is always going to be difficult to get a group that exactly reflects the demographics of our practice, and volunteer roles tend to attract those that have a certain level of confidence and free time, and have flexibility about working and earning money.
We hope to broaden our PPG over the coming months and recruit additional patients to the group. It is expected that the PPG will become more visible and assist the practice with new initiatives and ideas.
We shall endeavour to answer or put into practice your suggestions. If this is not possible, we shall respond to you and provide a reason.
We look forward to hearing from you.
Patient Participation Group.
It is important that we know if you are a carer so that we can make sure you receive information, services and the help that is available. If you are a carer please contact us via online services.
Caring Support Haringey
The NHS provides sickness certification only after seven continuous days of illness. If you need a sick note to cover this period of sickness you should complete a Self Certification (SC2) form which is available from your employer or on the HMRC website.
Please visit the Direct Gov website for full information about fitness for work following a period of sickness.
After this period a NHS certificate may be issued but you will need to contact the surgery as it may be necessary to discuss your request with your GP.
Do I need a note saying I’m fit for work?
In some circumstances and situations, it may be requested by your employer to provide a fit for work note. In this case please contact the surgery to book a telephone consultation.
COVID-19 Sick/Fit Notes
With measures such as social distancing and self isolation being put in place there are many more patients demanding fit notes/ Med3s. The current Government guidance for employers and businesses on coronavirus (covid-19) reiterates that medical evidence is not required for the first 7 days of sickness. It adds that after 7 days, employers may use their discretion around the need for medical evidence if an employee is staying at home.
We have uploaded a letter to our website and ask patients requiring a medical certificate for work relating to covid-19 to download a copy and give it to their employer.
Isolation Note
Patients can now get an isolation note online. Please click link and follow instructions: https://111.nhs.uk/isolation-note
If you’re trying to give up smoking, please check out our self help section. View the links below for further information and help.
If you’re trying to give up smoking, please check out our self help section. View the links below for further information and help.
- Gosmokefree – This website contains detailed information about the free NHS support services.
- Smoking Cessation – NHS Site – if you smoke, giving up is probably the greatest single step you can take to improve your health.
- ash.org.uk
- Smoking Quitters Cost Tool – Calculate the money you will save with NiQuitin
You can put your complaint in writing or you use our Practice complaints form – please ask at reception. You may also make your
complaint verbally to the Practice Manager or Doctor.
Your complaint should be addressed to our Practice Manager or to any of the Doctors at the Practice or you can telephone and speak to the Practice Manager on 020 8888 1736
Complaints Forms
Complaining on Behalf of a Patient
Complaints Procedure and other useful information
If you are under 25 call 020 3317 5252 to book an appointment.
If you are under 19 you can also visit our walk-in clinics (no appointment needed) at:
- Morum House Clinic: 3-5 Bounds Green Road – Thursdays, 3pm to 6pm
- Lordship Lane Clinic: Lordship Lane Health Centre, 239 Lordship Lane, N17 6AA – Tuesdays, 3pm to 6pm
There is more information to be found here.
Are You Over 50 and living In Haringey?
Bounds Green Group Practice is looking to improve communication and how we relay information to patients in an efficient and eco-friendly manner by the use of text messages. In line with the GDPR legislation changes we invite you to opt into this service, we can only offer this service once you have opted in and this is recorded in your medical record.
Please view more information about GDPR in our policies
Please be aware if you decline this service you will no longer receive appointment reminders.
We will contact you for the purpose of appointment reminders, practice news, health promotion, review reminders, requests to repeat test and other information such as test results as agreed by you and your clinician.
This service is not available for patients under the age of 18 .
The surgery does not offer a reply facility to enable a patient to respond directly.
You will need to ensure you update your contact details with the practice if you change address or phone number.
Text messages are generated using a secure facility and no information will be sent that will enable an individual patient to be identified however we urge patients to ensure their mobile phone is password protected.
If you change your mind after opting into the service and no longer wish to receive text messages please complete our Opt Out Form or notify reception for a form
To Opt in to the Text Messaging Service please complete the form below.
Bounds Green Group Practice is looking to improve communication and how we relay information to patients in an efficient and eco-friendly manner by the use of text messages.
In line with the GDPR legislation changes we invite you to opt out to this service.
Please be aware if you decline this service you will no longer receive appointment reminders.
Patients can view their test results using our Online Services (you must be registered to use this service). If you are telephoning for these results, please try to call between 11.00am – 3.00pm when the telephones are less busy. The Reception team are not medically trained and cannot offer any advice.
All results are assessed by the Doctor. The Receptionist will confirm results to patients or tell you if you need to make an appointment or speak to the Doctor or Nurse.
Smear test results will be posted to you – smears can take up to two months.
Blood and urine results can take 7 – 10 working days.
X-ray results can take 2 weeks or more.
If your test results have not arrived within the allotted time, please inform us and we will chase up your results.
The Practice Nurse runs a Travel Clinic for our patients and we are a registered Yellow Fever Vaccination Centre for registered patients.
Do plan ahead at least six weeks prior to travel; don’t leave your vaccinations until the last minute or we may not be able to accommodate you.
To book for Travel Vaccinations you must call the Practice to book a Telephone Consultation with the Nurse. Please make sure to have all up to date contact details.
The Practice Nurse will then call you and produce a personalised vaccination schedule for you and offer general medical advice. Should you require any vaccinations the Nurse will book you in to have them administered. Please bring any previous travel vaccination cards you may have with you.
Bounds Green Group Practice is a designated Yellow Fever Centre and has been authorised by NaTHNaC (as the regulatory body for England, Wales and Northern Ireland), to administer yellow fever in accordance with International Health Regulations (2005).
There is a charge for certain vaccinations, please view our list of Vaccination Fees.
If you are travelling abroad please make sure you contact us in plenty of time to arrange any vaccinations that may be necessary, at least 8 weeks before travelling.
If you have an appointment with the Nurse for your travel vaccinations, please complete the following form and bring the completed form with you to the appointment. Thank you
Please bear with us in these challenging times. We ask you not to attend the surgery unless you have a booked appointment. Please keep consultations with clinical staff or reception staff brief. Please wear a face covering and keep a distance of 2 metres away from staff and other patients as much as possible. This is to keep yourself and staff safe.
The medical advice is constantly changing and most can be accessed online:
NHS: Coronavirus
If you have symptoms of Coronavirus (COVID-19), you can request a test to check if you have the virus. This is called an antigen test. Please visit the NHS website for more information on how to book a test. Please note that COVID-19 tests are not provided at the surgery.
Use the 111 service for advice.
If you have concerns about your unwell child please contact the surgery for an initial telephone assessment and support. Government advice about school attendance can be found on the Gov.uk Website and advice from the Haringey council is found on the Haringey London Gov.uk Website.
Advice if you are pregnant can be found by clicking here
You do not need to contact the surgery for an isolation note, these can be accessed online:
Gov.uk Website: Online isolation notes launched – providing proof of coronavirus absence from work
Please visit the Queenswood Medical Practice website for a generic patient isolation letter
You do not need to contact the surgery for a mask exemption note. Please visit the Government website for more information.
If you are worried about the impact of coronavirus on your money, accessing essential items or accessing the support you need, please call our Connected Communities line on 020 8489 4431. This line is open Monday to Friday, 08:30-18:30. Please also see the Haringey Connected Communities website for more information. For any COVID-19 information and support in Haringey, please visit the Haringey London website.
COVID updates on Sexual Health Services. If you have had COVID-19 and want to know more about recovering, visit www.yourcovidrecovery.nhs.uk
COVID-19 Vaccine Hub – Statements from the British Islamic Medical Association
New Covid-19 treatments for highest risk Covid patients (non-hospitalised patients)
New treatments for patients at highest risk of severe disease from Covid 19 infection are available for non-hospitalised patients from Thursday 16 December.
The treatments include Neutralising monoclonal antibodies (nMABs) given by injection, or antiviral tablets which are swallowed. These treatments being given to patients at a dedicated clinic, known as the Covid Medical Delivery Unit.
GP practices cannot prescribe these treatments and they are only licenced for patients with the highest risk with COVID-19.
People who can benefit from these treatments will receive a letter or email telling them in advance, they may be eligible for these treatments if they test PCR positive for Covid-19. They also may be contacted by their specialist consultant.
Information about the treatments can be found on the NHS website: https://www.nhs.uk/conditions/coronavirus-covid-19/treatments-for-coronavirus/ .
We are facing high demand at the moment so please only contact the surgery about new treatments for Covid-19, if you have a medical condition that means you are very high risk and have tested positive for Covid-19.
Covid antiviral trials
If you have tested positive for Covid-19 and would like to take part in trials using antiviral treatments the surgery recommends you to self-refer to the PANORAMIC study where the study organisers will assess your eligibility.
8.00am – 6.30pm: Monday
8.00am – 6.30pm: Tuesday
8.00am – 6.30pm: Wednesday
8.00am – 6.30pm: Thursday
8.00am – 6.30pm: Friday
8.30am – 1.00pm: Saturday
CLOSED on Sundays