We conduct a monthly Friends and Family Survey.
If you have recently accessed the Practice services you may receive a text message asking for your feedback on our services.
Friends & Family Test Results
2025
January
Positive – 87%
Neutral – 4%
Negative – 9%
Neutral – 4%
Negative – 9%
March
Positive – 91%
Neutral – 5%
Negative – 4%
Neutral – 5%
Negative – 4%
May
Positive – 90%
Neutral – 3%
Negative – 7%
Neutral – 3%
Negative – 7%
July
Positive – 93%
Neutral – 2%
Negative – 5%
Neutral – 2%
Negative – 5%
February
Positive – 93%
Neutral – 3%
Negative – 4%
Neutral – 3%
Negative – 4%
April
Positive – 89%
Neutral – 6%
Negative – 5%
Neutral – 6%
Negative – 5%
June
Positive – 91%
Neutral – 4%
Negative – 5%
Neutral – 4%
Negative – 5%
August
Positive – 94%
Neutral – 0%
Negative – 6%
Neutral – 0%
Negative – 6%
2024
January
Positive – 88%
Neutral – 5%
Negative – 7%
Neutral – 5%
Negative – 7%
March
Positive – 93%
Neutral – 3%
Negative – 4%
Neutral – 3%
Negative – 4%
May
Positive – 88%
Neutral – 5%
Negative – 7%
Neutral – 5%
Negative – 7%
July
Positive – 90%
Neutral – 4%
Negative – 6%
Neutral – 4%
Negative – 6%
September
Positive – 91%
Neutral – 4%
Negative – 5%
Neutral – 4%
Negative – 5%
November
Positive – 93%
Neutral – 3%
Negative – 4%
Neutral – 3%
Negative – 4%
February
Positive – 86%
Neutral – 7%
Negative – 7%
Neutral – 7%
Negative – 7%
April
Positive – 89%
Neutral – 5%
Negative – 6%
Neutral – 5%
Negative – 6%
June
Positive – 86%
Neutral – 6%
Negative – 8%
Neutral – 6%
Negative – 8%
August
Positive – 92%
Neutral – 4%
Negative – 4%
Neutral – 4%
Negative – 4%
October
Positive – 90%
Neutral – 4%
Negative – 6%
Neutral – 4%
Negative – 6%
December
Positive – 91%
Neutral – 3%
Negative – 6%
Neutral – 3%
Negative – 6%
2023
July
Positive – 82%
Neutral – 9%
Negative – 9%
Responses:187
Neutral – 9%
Negative – 9%
Responses:187
September
Positive – 85%
Neutral – 4%
Negative – 11%
Responses:188
Neutral – 4%
Negative – 11%
Responses:188
November
Positive – 90%
Neutral – 4%
Negative – 6%
Responses:194
Neutral – 4%
Negative – 6%
Responses:194
August
Positive – 88%
Neutral – 7%
Negative – 5%
Responses:184
Neutral – 7%
Negative – 5%
Responses:184
October
Positive – 86%
Neutral – 4%
Negative – 10%
Responses:195
Neutral – 4%
Negative – 10%
Responses:195
December
Positive – 89%
Neutral – 5%
Negative – 6%
Neutral – 5%
Negative – 6%